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Your rights and the rules we follow
We process personal data as data controller under the Law of Ukraine "On Personal Data Protection" No. 2297-VI; where cookies or similar technologies process personal data, we ask for your prior informed consent. Service description, price, payment, delivery or performance terms, refund and cancellation conditions, and the complaint procedure are set out in our Terms of Service and Refund Policy under the Law of Ukraine "On Consumer Protection" No. 1023-XII. Advertising on this site is identifiable as advertising and is not misleading, per the Law of Ukraine "On Advertising" No. 270/96-VR.
Complaints
If you have a complaint about our service, email contact@bookinghgotel.com or call +380 975 915 5030. We confirm receipt and aim to answer within 30 calendar days.